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Contact Us

We aim for 100% customer satisfaction and we do everything we can to ensure you receive the attention and care you deserve. If you have any questions regarding our service or products please check out our FAQ section.

If you can’t find what you are looking for feel free to email us with your questions, comments or concerns and we will get back to you as soon as we can.

Notice: Our office is currently closed due to severe ice and snow storms in our area. We will be open again on Tuesday 1/10/2017 at 8:00 am EST.  

Headquarters
FactoryBuysDirect.com
500 Brown Industrial Parkway
Canton, Georgia 30114
Phone: 1-855-607-6557

Product Experts/Sales
Monday - Friday
8:00 AM to 4:30 PM Eastern Standard Time
Phone: 1-855-607-6557

Customer Care
Monday - Friday
8:00 AM to 4:30 PM Eastern Standard Time
Phone: 1-855-607-6557

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Store Location

500 Brown Industrial Parkway
Canton, Georgia 30114

Email: contact@factorybuysdirect.com
Toll-free: 1-855-607-6557

Opening Hours:
Monday-Friday: 8am-4:30pm EST

Questions & Phone Orders

Contact Us

Headquarters, Customer Care
500 Brown Industrial Parkway
Canton, Georgia 30114
Call us: 1-855-607-6557

Shop with Confidence

Shop with Confidence

Customer Satisfaction Guaranteed!

30 Day Moneyback Guarantee

30 Day Money back Guarantee

If you are not satisfied with an item that you have purchased, you may return it within 30 days from the order date.

Avenger
Duluth Forge
Cedar Ridge
ProCom Heating
HearthSense
Englands Stoves
Factory Buys Direct
Summers Heat

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