Shipping Info
Whenever possible we will ship items via UPS or by the USPS. Depending on how close you are to our shipping warehouse, your item will arrive between 2 and 6 business days. Due to size and weight, some products may be shipped truck freight. Shipping costs are based off product, weight, and size. We currently ship to the 48 contiguous United States only.
PO Boxes
Please note that we are currently unable to ship to PO Boxes or Military (APO/FPO) addresses. We must have a residential or commercial physical address in order to ship any item. If a non-physical address is entered we will contact you to obtain a physical address. If we are unable to do so and the item ships, fees may apply for reshipment and delays will occur.
Truck Freight
For items that are too large or fragile to be delivered via UPS, we partner with truck freight carriers specializing in the transportation and delivery of large parcel and/or pallet freight orders. Truck freight items cannot be shipped by any express shipping method.
Factory Buys Direct.com’s Return Policy
We accept returns on all unopened, new, unused, unassembled, and resalable items in their original packaging for a full refund within 30 days from receipt. Please note that the original and return shipping costs are not refundable and will be deducted from the refund amount. Refunds are for the cost of the product only. For our complete return policy please visit our returns policy
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